Code No. 903.98
The District recognizes that situations may arise in the operation of the educational system that are of concern to families or to the public. The District strongly believes that all concerns are best dealt with using open communication by the individuals involved and should be resolved at the lowest possible level of decision-making. Therefore, the purpose of this procedure is to resolve concerns at the lowest possible level and as quickly as possible.
Concerns Regarding Employees. Any person with a concern regarding a North Polk School District employee should first talk with the said employee involved as soon as possible. (If the concern involves the ethical behavior of the employee, the concern should be directed to the employee’s immediate supervisor.) After speaking with the employee, a person may file a complaint regarding the performance or behavior of an employee with the employee's immediate supervisor. Appeals of the immediate supervisor shall be taken to the Superintendent or his/her designee as established in the District’s chain of command. In appeals to the Board regarding concerns about employees, the Board shall review all information to assure that the Superintendent provided a fair procedure for the resolution of the concern.
Concerns Regarding District Procedures. Any person with a concern regarding a District procedure is encouraged to first talk with the school official or employee involved as soon as possible. Examples of such concerns may included but are not limited to: enrollment, course acceleration, 504, student placement, testing, curriculum, special education, etc.
If the individual feels that the matter was not satisfactorily resolved, said person may file the concern with a written statement to the employee's immediate supervisor. If the matter involves a claim of discrimination or harassment, the concern may be filed at with the employee’s immediate supervisor or may be filed with the District's Equity Coordinator. The supervisor, his/her designee, or the Equity Coordinator shall meet with the individual within 10 working days of receipt of the concern and shall indicate the decision in writing within ten working days of the meeting. The District’s Equity Coordinator shall be the Director of Teaching & Learning.
If the individual feels that the matter is not satisfactorily resolved, said person may then file the concern and any prior decision with the Superintendent of Schools. The Superintendent or his/her designee shall meet with the individual within ten working days of receipt of the concern and shall indicate the decision in writing within ten working days of the meeting.
If the individual still feels that the matter is not satisfactorily resolved, the individual may request to appear before the Board by filing the written concern with the Board President, Board Vice President, and Superintendent and request to be placed on the agenda. The individual may appear at the Board meeting and discuss the matter with the Board. The administrative staff may also discuss the matter with the Board. The Board may refuse in its sole discretion to take action on the concern, or the Board shall decide the matter as soon as practical, and the Board Secretary shall communicate the Board's decision to the individual. If the Board declines to decide the matter, the decision of the Superintendent or his/her designee shall be final.
Interference. All investigations, handling or processing of any concern shall be conducted so as to result in no interference with or interruption of school activities.